I have several rare and complex illnesses, including a mast cell activation disorder (MCAD). Other allergists I had seen were either not knowledgeable about MCAD or only provided a few treatment options. I have seen my share of doctors in my life, and my first appointment with Dr. Herrscher is one of the best first doctor’s appointments I have ever had. Not only was he familiar with my rare connective tissue disorder and accompanying dysautonomia, he also knew quite a bit about MCAD and how it specifically affects my other health conditions. By the time I landed in Dr. H’s office, I had already tried all the first line treatments, and I wasn’t optimistic about finding any other potential help. So many doctors have sent me away, saying they have no options for me and would prefer to refer me out—including one of my previous allergists who claims she is the MCAD expert in the region. With that kind of history, you can’t imagine how overjoyed I was when Dr. H spent an hour with me, discussing my condition and brainstorming possible new treatment options! I thought I was out of options. I had been TOLD I was out of options. And yet, Dr. Herrscher had not one, but MANY other possible treatment options for me! His knowledge base seems to be vast, and I can’t thank him enough for not shrugging me off and shuffling me out the door. For the first time in a long time, I have hope. And for that, I am eternally grateful. Thank you, Dr. H, for listening to me, supporting me, and treating me. It just means the world.